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licensing:ftdi [2017/02/20 09:02] – [Supported FTDI Devices] twlicensing:ftdi [2021/06/20 08:23] (current) – SG-Lock sold out ulinobbe
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 Starting with version 6.0, mAirList supports activation via [[http://www.ftdichip.com/|FTDI]] USB devices. That means that you can use many FTDI-based USB dongles (including serial port adapters) as a security dongle for mAirList. Starting with version 6.0, mAirList supports activation via [[http://www.ftdichip.com/|FTDI]] USB devices. That means that you can use many FTDI-based USB dongles (including serial port adapters) as a security dongle for mAirList.
 +
 ===== Supported FTDI Devices ===== ===== Supported FTDI Devices =====
  
 We support any USB dongles with the FTDI FT232R or FT485R chipset. The device must have at least 16 bytes of data available in the "User Area EEPROM", which should be the case for most dongles. We support any USB dongles with the FTDI FT232R or FT485R chipset. The device must have at least 16 bytes of data available in the "User Area EEPROM", which should be the case for most dongles.
 +
 +==== Recommended Device: FTDI USB-Key ====
 +
 +{{ :licensing:pasted:20200303-070324.png?300}}
 +
 +We recommend using the [[http://www.ftdichip.com/Support/Documents/DataSheets/Modules/DS_USBKey.pdf|FTDI USB-Key]] device, which was specifically designed to be used as a security dongle. Price is approximately 16 Euros including VAT (as of 01/2019).
 +
 +It can be ordered from the following online shops (among others):
 +
 +  * [[http://www.rs-online.com/|RS Components]], select country, then enter part number **555-147**
 +    * [[https://de.rs-online.com/web/p/entwicklungskits-interface/0555147/|Direct link for Germany, B2B shop, for professional users]]
 +    * [[https://www.rsonline-privat.de/Products/ProductDetail/FTDI-USB-Security-Dongle-555147|Direct link for Germany, B2C shop, for end users]]
 +  * [[https://www.ftdichip.com/PrivacyNotice.htm|FTDI Web Shop]]
 +
 +==== Other Devices ====
  
 Devices which have been tested successfully include: Devices which have been tested successfully include:
  
-  * [[http://www.ftdichip.com/Support/Documents/DataSheets/Modules/DS_USBKey.pdf|FTDI USB-Key]], available from e.g. [[http://www.rs-online.com/|RS Components]], part number 555-147; also sold directly by the [[https://shop.clickandbuild.com/cnb/shop/ftdichip?productID=98&op=catalogue-product_info-null&prodCategoryID=309|FTDI On-Line Store]] +  * <del>[[http://www.logilink.com/USB_20_to_Serial_Adapter_AU0034.htm|LogiLink AU0034]]</del> - Attention, there appears to be a new revision using an incompatible FT231X chipset (as of 02/2019).
-  * [[http://www.logilink.com/USB_20_to_Serial_Adapter_AU0034.htm|LogiLink AU0034]]+
  
 Other FTDI devices should work as well. Note that the device **must** have either the FT232R(L/Q) or FT485R(L/Q) chipset. Other chipsets, or devices from other manufacturers like Prolific, will **NOT** work! Other FTDI devices should work as well. Note that the device **must** have either the FT232R(L/Q) or FT485R(L/Q) chipset. Other chipsets, or devices from other manufacturers like Prolific, will **NOT** work!
  
-mairlist GmbH does not sell any FTDI dongles. Please order one from a distributor of your choice. 
  
-The D2xx drivers must be installed in order to access the FTDI dongle. Recent Windows versions will install them automatically when you plug in the dongle for the first time; you can also download them from the [[http://www.ftdichip.com/FTDrivers.htm|FTDI website]] and install them manually. 
 ===== Enable FTDI Activation ===== ===== Enable FTDI Activation =====
  
 ==== Step 1: Contact customer support ==== ==== Step 1: Contact customer support ====
  
-Before completing the steps below, you should contact customer support at info@mairlist.com so we can check if your license will work with FTDI activation.+Before completing the steps below, you should contact customer support at support@mairlist.com so we can check if your license will work with FTDI activation. 
 +If all your licenses are v6.0 or higher, everything is fine. 
 + 
 +:!: Dongles to be used with older mAirList versions ("SG-Lock" type) are sold out and can not be replaced.
  
 <WRAP info round> <WRAP info round>
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 mairlist GmbH does not sell any FTDI devices. Please obtain one from a dealer/distributor of your choice. Please see above for a list of FTDI devices that are known to work. mairlist GmbH does not sell any FTDI devices. Please obtain one from a dealer/distributor of your choice. Please see above for a list of FTDI devices that are known to work.
 +
 +**The D2xx drivers must be installed in order to access the FTDI dongle.** Recent Windows versions will install them automatically when you plug in the dongle for the first time; you can also download them from the [[http://www.ftdichip.com/FTDrivers.htm|FTDI website]] and install them manually.
 +
 +**The device must not be in use by any other application.**
  
 ==== Step 3: Initialize dongle ==== ==== Step 3: Initialize dongle ====
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 ==== Step 4: Send license code ==== ==== Step 4: Send license code ====
  
-Send the license code, along with the five-digit serial number of your license, to the customer support at info@mairlist.com.+Send the license code, along with the five-digit serial number of your license, to the customer support at support@mairlist.com, or reply to the ticket e-mail you created in step 1.
  
 We will switch your activation to FTDI mode, and send you a confirmation e-mail once this has been done. We will switch your activation to FTDI mode, and send you a confirmation e-mail once this has been done.
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